Privacy Policy

How information shared with GoAwayBugs is collected, used and protected.

Last updated September 2026

Information Collected

GoAwayBugs collects information that visitors provide directly, such as name, email address, phone number, password and the details of a pest problem described in a message or request.

Some technical information is collected automatically when the site is visited, including browser type, device type, pages viewed and the approximate location derived from an IP address.

How Information Is Used

Personal information is used to:

  • Respond to requests and messages about pest control services.
  • Create and manage accounts, including password resets.
  • Send service related updates where consent has been given.
  • Send marketing messages where separate consent has been given.
  • Maintain, secure and improve the site.

Text Messages and Communications

Visitors who tick the relevant boxes on the signup form agree to receive text messages from GoAwayBugs at the number provided. Service messages may include treatment availability, seasonal pest alerts and follow ups on a request. Marketing messages may describe packages, plans and offers.

Consent can be withdrawn at any time by replying STOP, and help is available by replying HELP. Standard message and data rates may apply and frequency may vary.

Sharing of Information

GoAwayBugs does not sell, rent, or trade your personal information to third parties for marketing purposes.

Information may be shared with service providers who help operate the site, such as hosting, email and text messaging platforms, and only to the extent needed for them to perform their work. It may also be disclosed where required by law or to protect the rights and safety of GoAwayBugs and others.

Cookies and Analytics

The site may use cookies and similar technologies to remember preferences, keep an account signed in and understand how pages are used. Browser settings can be adjusted to refuse cookies, though some features of the site may not work as intended without them.

Data Retention and Security

Personal information is kept for as long as needed to respond to a request, maintain an account or meet legal obligations, after which it is deleted or anonymised. Reasonable technical and organisational measures are in place to protect information, though no method of transmission or storage is completely secure.

Your Choices

Visitors may request access to, correction of or deletion of their personal information by using the contact details below. Marketing emails include an unsubscribe link, and text message consent can be withdrawn by replying STOP.

Children

The site is not directed at children and GoAwayBugs does not knowingly collect personal information from anyone under eighteen. If such information has been provided, a parent or guardian can ask for it to be removed.

Changes to This Policy

This policy may be updated from time to time. The date at the top of this page shows when it was last revised, and continued use of the site after a change means acceptance of the updated policy.

Contact

GoAwayBugs can be reached through the details below.